Q: What is the minimum hardware and
software requirements?
A:
- Operating Systems: Windows® XP/2000/98/ME
- Processor (CPU): Pentium® III 500MHz
- Memory (RAM): 128Mb of RAM
- Hard Drive (HDD): 10Gb of Free Space
- DVD-Rom/Burner: DVD-R(W)/+R(W) Drive
- Blank DVD Media: DVD-R(W)/+R(W) Discs
Q. Can I copy a DVD to one disk and keep
all the extras too?
A. Most commercial movies on DVD are "dual layered", which means they
can hold twice as much information as the blank recordable DVD media
available to consumers to copy DVDs. As a result, there is simply too much
information on most DVDs to be copied with all the extras.
You can compress a DVD movie to a single disk, but to do this you have to
give up some of the extras. The more extras you keep, the lower the
overall video quality will be. Any extras you include will play before or
after the feature movie, depending on the order you select. As a result,
you will no longer have the original menus. You will however still be able
to keep the chapters, subtitles and audio language of your choice.
Q. If I compress the video, will it look as good as the original DVD?
A. In most cases you won't see any difference in the video quality for
average length 90 minute movies. In some cases where the movie is very
long, you may see some compression changes during certain scenes. We have
provided you with a splitting application for those movies which are
longer to copy to on single DVD with proper video quality.
Q. How long does it take to copy a DVD?
A. This depends on your hardware, but we performed out tests on an
average computer with a 2.0 GHz P4 computer that had a a 4X DVD writer and
a 16X DVD reader. It takes about 30 minutes to copy an average ninety
minute movie. You'll also need another 15 minutes to burn the DVD. The
burn speed is fixed by the DVD drive and media combination, but you can
expect the copying time to vary with the speed of your computer.
Q. Does EZ DVD Copy support both NTSC and PAL DVD movies?
A. Yes! NTSC and PAL DVDs are both supported.
Q. Can I copy all of the bonus footage and menus?
A. EZ DVD Copy copies all bonus footage, like trailers, interviews and
other special features.
Q. How do I know EZ DVD Copy will work for me?
A. That's why we offer a full, unconditional money back guarantee on
our product. If for ANY reason you are not happy with your software
purchase, you have a full 30 days to return the product. We will issue you
a refund of the purchase price of the software.
Terms and Conditions
The request for refund must be made within 30 days of the date of
purchase and an email or physical receipt must be presented. Downloadable
software must be deleted. A form verifying proof of deletion must be
filled out to receive a full credit.
Q. Can I download a demo of the software?
A. Presently, we don't offer a demo for download. We are however
working on one at this time and will be releasing it shortly.
Q. Can EZ DVD Copy be used to copy rented DVDs?
A. You should not use EZ DVD Copy to copy rented DVDs. It should only
be used to make copies of DVDs you own for your personal use. Copyright
laws protect the rights of artists and film companies, and we ask that you
respect those rights.
Q: Is it legal to copy a DVD?
A: The fair-use protection act allows you to make a copy of your own
media for backup purposes. We do not condone pirating or unauthorized
copying of DVD media.
Q: Is EZ DVD Copy complicated to use?
A: Not at all! Our software uses one-click DVD copy technology. We
have also created simple step-by-step instructions and screen shots that
will walk you through every aspect of burning your DVD.
Q: Is EZ DVD Copy compatible with Macintosh?
A: EZ DVD Copy is NOT compatible with Macintosh systems at this time.
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